In an era where bootstrapped startups often face tougher challenges than their venture-backed counterparts, Fleet stands out as a success story in the IT services sector. The Paris-based company, which initially gained attention for its innovative laptop-leasing model, is now broadening its offerings to become a comprehensive IT partner for small and medium-sized businesses (SMBs).
Founded with the idea of making high-quality hardware more accessible, Fleet allowed companies to lease laptops and other devices rather than purchasing them outright. This model not only reduced the upfront costs for businesses but also provided a flexible and scalable solution for managing technology needs. Over time, Fleet has expanded its product range to include smartphones, tablets, accessories, and even office furniture.
But Fleet’s vision extends beyond merely leasing hardware. The company is now integrating a suite of software services designed to streamline IT management for its clients. These include mobile device management (MDM) solutions, cybersecurity tools, and password management systems. For instance, Fleet offers pre-installed MDM software from Omnissa’s Workspace One and cybersecurity protection from Bitdefender, among other options.
Fleet’s journey hasn’t been without its hurdles. Like many startups, Fleet encountered difficulties as the broader French tech ecosystem faced a slowdown in funding and hiring. Despite these challenges, Fleet’s bootstrapped approach and focus on operational efficiency allowed it to adapt and thrive. Co-founder and CEO Alexandre Berriche attributes the company’s resilience to its strategic diversification and avoidance of external funding.
“We were able to predict the slowdown in startup fundraising and hiring, which initially was quite worrying,” Berriche told TechCrunch. “But it ultimately proved beneficial, pushing us to diversify our revenue streams and explore new opportunities.”
Fleet’s ability to manage its operations effectively without external capital has positioned it well to cater to the needs of SMBs across various industries. The company now serves 1,500 clients in 120 countries, including notable names such as Personio, SafetyWing, SumUp, and Seedtag. July 2024 marked Fleet’s highest revenue month to date, reflecting its successful expansion and growing market presence.
By focusing on a holistic IT approach, Fleet aims to become the go-to IT partner for small businesses. Its comprehensive service offering allows companies to manage their IT infrastructure efficiently, from device provisioning to advanced cybersecurity measures. Fleet’s expansion into software and services underscores its commitment to providing an all-in-one solution that supports best practices in IT management.
As Fleet continues to grow, it plans to open new offices in London, further extending its reach. The company’s strategy of combining hardware leasing with essential IT services positions it uniquely in the market, providing small businesses with a scalable and integrated solution for their technology needs.
The trend of outsourcing IT services is gaining momentum, with companies like Hofy also making strides in this space. Fleet’s comprehensive approach to IT, through both hardware and software, aligns with the evolving demands of modern businesses, particularly those with distributed teams.
Fleet’s journey from a bootstrapped startup to a leading IT service provider highlights the potential for companies to succeed by focusing on operational efficiency and strategic growth. As Fleet continues to enhance its offerings and expand its global footprint, it remains committed to becoming a trusted IT companion for small businesses worldwide.